Terms and conditions

1. INTRODUCTION

These Terms and Conditions (the "Agreement") govern Your use of the Quality Bingo Casino website ("Website" or "Platform"), including, but not limited to, online bingo games, slots, live casino games, promotions, and other services provided by us ("Operator"). By accessing our Website, You acknowledge that You have read, understood, and agree to be bound by this Agreement.

2. ELIGIBILITY

To use the Platform, You must: (a) be at least 18 years old; (b) not be prohibited from gambling under applicable laws or regulations; and (c) provide true and accurate information when registering an account with us ("Account"). We reserve the right to request proof of age and identity at any time.

3. REGISTRATION

To create an Account, You must: (a) complete our registration form accurately and truthfully; (b) agree to these Terms and Conditions; and (c) verify Your email address through a verification link sent by us. Upon completion, we will provide You with login credentials for the Platform.

4. ACCOUNT SECURITY

You are responsible for maintaining the confidentiality of Your Account username and password. You must not disclose them to any third party or use someone else's details without their consent.

5. GAMES AND GAMEPLAY

All games on our Website are provided by licensed game providers. Our games operate under a Random Number Generator (RNG) system, ensuring fairness and randomness in the outcome of each game.

6. PROMOTIONS AND BONUSES

We may offer promotional bonuses or rewards to encourage You to play on the Platform. These promotions have specific terms and conditions that are part of this Agreement, including any bonus requirements, wagering restrictions, and time limits for redemption or withdrawal of winnings.

7. PAYMENT TERMS

You can deposit funds into Your Account using various payment methods listed on our Website. We reserve the right to accept or reject deposits from certain payment sources. Withdrawal requests will be processed within 24-48 hours upon submission of valid documentation and verification, subject to our Anti-Money Laundering (AML) policies.

8. WITHDRAWAL TERMS

Withdrawals can only be made using a payment method linked to Your Account. You must meet the minimum withdrawal requirement as specified in our Website's FAQs or contact us for further clarification. Withdrawal requests are processed within 24-48 hours, and payment processing times may vary depending on the selected payment source.

9. RESPONSIBLE GAMBLING

We promote responsible gaming practices. If you feel that Your betting is getting out of control, You can: (a) set deposit limits; or (b) take a temporary "Time-Out" break from our Platform for up to 6 weeks. In severe cases, You may choose permanent self-exclusion by contacting us.

10. SOFTWARE AND TECHNOLOGY

We use various technologies and tools to provide the services offered on our Website. These include but are not limited to secure encryption methods, SSL certificates, web application firewalls (WAF), and DDoS protection measures to ensure a secure gaming environment for all Users.

11. LIMITATION OF LIABILITY

To the fullest extent permitted by law: (a) we shall not be liable to You or any third party for any loss or damage; and (b) Your use of the Platform, games, promotions, or services is entirely at Your own risk. We are not responsible for issues related to the availability or functionality of our Website due to factors such as technical maintenance, updates, hardware failure, or software malfunctions.

12. INDEMNIFICATION

You agree to indemnify us and hold harmless against any claims arising from: (a) Your breach of these Terms and Conditions; or (b) your use of the Platform, games, promotions, or services in a way that causes harm to others.

13. GOVERNING LAW AND JURISDICTION

These Terms and Conditions are governed by and construed according to English law. Any dispute arising out of Your access to or use of our Website will be resolved through arbitration, as provided for under the Arbitration Act 1996 (England & Wales).

14. AMENDMENTS TO TERMS AND CONDITIONS

We reserve the right to modify these Terms and Conditions at any time without prior notice. The updated terms shall become effective immediately after posting on our Website.

15. ENTIRE AGREEMENT

This Agreement sets forth the entire agreement between You and us regarding Your use of our Platform, superseding all prior or contemporaneous agreements or understandings (whether written or oral).

By using our Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.